Shipping & Return Policy
Due to the complexity of state and local laws the customer must check to see if a product is legal to import into his state and locality. Some areas have restrictions on guns, ammunition, magazines, tear gas, lasers, and other items. It is the customer's responsibility to ensure compliance with all state and local laws.
Please see the Product Restrictions Page for more information. PLEASE KNOW YOUR LOCAL LAWS.
Please allow for up to 1-3 business days to process most non-gun orders before they are ready for shipment. We will update your order status and provide you with tracking information when your order ships out to you. Tracking numbers for non-gun orders are usually sent around 10 PM in the evening.
Please allow for processing time of at least 1 business day and up 4 business days for all gun orders before they are ready for shipment.
Please allow for at least one day of processing time after your dealer has submitted a copy of their FFL to us.
You will receive status updates and a notification via e-mail when your order has shipped.
Please note that gun orders that are canceled more than 48 hours after the order was placed may be subject to up to a 15% processing/cancellation fee.
Your gun will not ship until we have received a faxed or e-mailed copy of your local dealer's FFL license.
NOTE: You do not need an FFL dealer to purchase ammunition online. Ammunition can be shipped to your door via UPS Ground and an adult signature will be required upon delivery. Ammunition cannot be shipped via air freight due to shipping regulations.
- Due to shipping regulations, all ammunition will be shipped via UPS Ground.
- All ammunition will require an adult signature upon delivery.
- For safety reasons, we cannot accept returns on ammunition.
- We only ship to the contiguous 48 states and to Alaska and Hawaii. Some restrictions may apply.
- We will not ship products to locations with legal restrictions on their ownership or possession.
- We are unable to ship to APO/FPO and USPS P.O. Boxes.
Non-Gun Return Policy
All non-gun returns must be made within 30 days of purchase. We will accept any returned items, with the exception of ammunition and air guns, for exchange or refund as long as the items are in new and original condition in the factory packaging. For safety reasons, all ammunition is non-returnable and non-refundable.
Freight charges incurred while returning and/or exchanging items will be the responsibility of the customer, unless the return was due to an error on our part.
If an item has been used and is found to be defective, we will refer you to the manufacturer for repair/replacement under the manufacturer's warranty.
If you need to return an item, please use our return form.
A 15% restocking fee may be assessed on all returned items, unless the return was due to an error on our part.
Firearm Return Policy
All firearm returns must be made within 7 days of delivery of the gun to your dealer. Please inspect all firearms thoroughly before you accept the transfer from your local dealer, and notify us immediately if there is a problem with your gun. Once you accept the transfer of the firearm, it is non-returnable and non-refundable.
All gun returns must be unfired and in their new and original condition and packaging. Once a firearm has been fired, it is considered used and is non-returnable and non-refundable. Defects and repairs will be covered by the manufacturer's warranty directly with the manufacturer of the gun.
Freight charges incurred while returning and/or exchanging items will be the responsibility of the customer, unless the return was due to an error on our part. If you need to return a gun, please contact us for a return authorization.
A 15% restocking fee may be assessed on all returned guns, unless the return was due to an error on our part.
Special Order Firearm Return Policy
Special Order firearms are non-returnable, unless there is a manufacturer's defect in the firearm (in which case the above firearm return policy would apply).
Description Error Policy
If you received an incorrect item due to an inadvertent error in the product description, title, or specifications (which may occasionally occur), we will take full responsibility for the error. You agree to return the item(s) to us with a pre-paid return shipping label that we will send via e-mail, and a full refund will be provided when the item has been returned.
Order Cancellation Policy
The transfer process begins shortly after a gun order is placed. Gun orders that are canceled more than 48 hours after being placed may be subject to a 6% Processing/Cancellation fee.
Canceled special orders and custom-built items (including shotguns, rifles, pistols, revolvers, and any other special order items) may be subject to a 6% order cancellation fee after 48 hours. Lead times given for special orders and custom built items are estimates, and can vary based entirely upon conditions with the manufacturer.
NOTE: By placing an order with us either online or by phone, you do confirm that you have read, understood, and agree to all of the policies on this page. A box must be checked on the final screen of the checkout processing confirming your acceptance of these policies.